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Case studies

Ten anonymized engagements. Problem, role, technology, timeline, and result for each.

Case studies header

Representative anonymized engagements. Client references and audit evidence available under NDA during procurement.

Banking · Canada-92%time to audit a decision

Tier-2 Canadian bank · retention agent

Problem
After regulator pressure on agent transparency, the bank could not reconstruct why a retention offer had been made.
Wouessi role
Architected and shipped a replayable retention agent over the existing CRM; built the Replay Envelope (Context Object + Model State + Policy State + Environment State).
Tech
Python · LangChain · Postgres · pgvector · MCP · Azure OpenAI
Timeline
20 weeks · 2 senior engineers · 1 delivery lead
Result
Compliance now reconstructs any agent action in under 2 minutes (was 4 weeks). 8,000 weekly conversations covered.
Public sector · Canada100%Protected B residency

Federal department · policy-drafting copilot

Problem
Program officers needed AI assistance for briefing notes, but no PHI or policy data could leave the federal perimeter.
Wouessi role
Sovereign on-prem deployment with self-hosted Llama 3.1 70B and a sovereign Context Object store.
Tech
Llama 3.1 · Kubernetes on-prem · pgvector · MCP · Azure ATIP
Timeline
26 weeks · 3 engineers · 1 governance lead
Result
Zero data left the perimeter. ATIP requests now answered with one-click replay. Director of Digital signed off on launch.
Healthcare · USA18 wkship to live audit

US regional health system · care navigation

Problem
CMIO needed an AI care-navigation agent that survived clinical ethics review and HIPAA scrutiny.
Wouessi role
Built a refusal-tuned care-navigation agent with per-patient audit trail and full Replay Envelope.
Tech
AWS · Bedrock · DynamoDB · MCP · HIPAA-aligned controls
Timeline
18 weeks · 2 senior engineers · 1 clinical informatics partner
Result
CMIO sign-off on day 90. Clinical ethics review passed at first attempt. Live with 12 specialty clinics.
Retail · Canada-70%time to publish offers

National retailer · loyalty platform

Problem
Six-vendor stack with quarterly publishing cycles; loyalty team wanted to publish weekly.
Wouessi role
Replaced six vendors with one bilingual loyalty portal and a workflow engine.
Tech
Next.js · Postgres · Redis · Hasura · Stripe
Timeline
32 weeks · 4 engineers · 1 product designer
Result
Cross-channel offers now publish in 4 hours (was 14 days). 2.6M members served in EN+FR.
Education · Canada92%cohort completion

Education ministry · digital skills

Problem
Ministry needed a 30,000-learner digital-skills program shipped before fiscal year end.
Wouessi role
Designed and delivered cohort + self-paced learning program with EN+FR parity.
Tech
Moodle · BigBlueButton · Postgres · custom assessment engine
Timeline
16 weeks · 3 engineers · 2 instructional designers
Result
92% cohort completion (industry average 60-70%). 30,000+ learners served in 2 cohorts.
Insurance · Canada4 wkunderwriter capacity returned

Insurance · claims triage

Problem
Claims triage was bottlenecked behind manual document review.
Wouessi role
Built a triage AI with confidence-graded output and refusal-on-uncertainty defaults.
Tech
Python · OpenAI · Postgres · ServiceNow integration
Timeline
12 weeks · 2 engineers · 1 underwriting SME
Result
4 weeks of underwriter capacity returned in the first quarter. Refusal rate kept above 35% on edge cases.
AI consulting · USA6 wkboard deck to working agent

Fortune 500 retailer · AI copilot

Problem
Board approved an AI copilot pilot; team had no prior production AI experience.
Wouessi role
Crash-build of a working agent with full evaluation harness, in 6 weeks.
Tech
OpenAI · LangChain · Pinecone · TypeScript
Timeline
6 weeks · 1 senior engineer · 1 product partner
Result
First working agent at week 6. Delivered eval harness, model card, and runbook the customer's team could continue.
Banking · Canada100%WCAG 2.2 AA pass

Bank · accessibility audit

Problem
Public-facing banking site flagged for accessibility violations.
Wouessi role
Manual + automated audit, remediation playbook, on-team training.
Tech
axe-core · Lighthouse · NVDA · VoiceOver · JAWS
Timeline
9 weeks · 2 accessibility specialists
Result
1,200-page site reached WCAG 2.2 AA pass. Internal team certified to maintain it.
Public sector · Canada1.4Mcitizens served

Public health · vaccine portal

Problem
Provincial vaccine appointment system needed in two languages, fast.
Wouessi role
Bilingual portal with sovereign provincial residency and high-traffic queue management.
Tech
Next.js · Postgres · Redis · queue-based scaling
Timeline
10 weeks · 4 engineers · 1 product designer
Result
1.4M citizens served in 2 months. EN+FR parity maintained throughout.
AI consulting · Canada3 banksreference accounts

AI governance · pre-Stanza-46 pilot

Problem
Three Canadian banks wanted a sovereign AI governance pilot before Stanza-46 GA.
Wouessi role
Bespoke replay layer over their existing AI deployments. Pilot is the precursor to the Stanza-46 product.
Tech
Python · custom Replay Envelope · Postgres
Timeline
Ongoing · early-access program
Result
Three signed pilots ahead of Stanza-46 v0.1 release.
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